FirstBase Software actively supports the FirstBase RDBMS
with commercial support contracts. Users and organizations
who require superb quality support services for their Unix/Linux database
applications can choose from the list of pre-packaged support
contracts or contact us for custom configurations.
And, these support contracts cover Unix/Linux as well.
FirstBase Software support contracts start with email-only support
for $95 per year, and step in 30 minute increments
to email + 120 minutes for $265 per year.
Or purchase time as you need it for as little as $25 per 1/4 hour.
Use the
FirstBase E-Store
to purchase a FirstBase Software support contract or ad hoc time right now.
Unix/Linux is a complex, multi-user, multi-tasking operating system with
a wealth
of tools, parts and components, all of which need proper management from a
knowledgeable, efficient source.
FirstBase Software can provide complete customized support contracts for any
needed Unix/Linux system or software tool management.
Under this service contract, FirstBase Software will provide timely
telephone, email and computer dialup assistance for any aspect of
Unix/Linux.
This support covers communications, menus, files, login management, process
control, disk management, backup management, print spoolers, general usage,
disaster recovery, diagnosis of problems, chasing down run away
processes, permission problems, and orchestration of hardware repairs.
General Software usage includes standard Unix/Linux tools such as
ssh,
telnet,
sendmail/exim,
uucp,
nroff,
vi,
emacs,
mail,
lpr,
cc,
ld,
make,
sh,
csh,
ksh,
termcap,
terminfo,
and many more.
Hardware diagnoses include printers, terminals, port boards, CPUs, tape
drives, disks, monitors, and any other type of Unix/Linux hardware devices.
FirstBase Software can help with most any flavor of Unix/Linux.
And, we can help with training so you can be more self sufficient.
Or, contact FirstBase at (520) 742-7897 for more information
about a support contract that insures you immediate access to a
FirstBase database expert and a
Unix/Linux technical support group for any type of
computing or database problem.
